Rheumatology & Arthritis Center - Avon Park, Florida

Darra Tanner

The office has been very untimely. I was blamed for my followup appointment not being put into the system. Took 3 scheduled appointments to finally be seen. The second one I was told there was a system update and they couldn't see patients. They said they tried to call me but couldn't get in touch. I asked why they didn't attempt another contact method they had on file, they said they don't do that. I was finally seen 4 months after my initial appointment and bloodwork.

Plus side, Jennifer, the nurse, is absolutely amazing! She respected my choices concerning disease management and was very helpful!

Jennie Romano

I'm only rating a single star because it does not give an option to select anything lower. I am deeply disappointed with this office's services. The prolonged delay of over 2 months in providing necessary medical documentation to a new office is unacceptable. The consistent failure to return calls and the overall lack of communication demonstrate a disregard for patient well-being. I'm seriously questioning their medical expertise and diagnosis of my mother. This experience has been extremely frustrating, and I'm now compelled to report these issues to the Department of Health. Patients deserve better care and attention than what I've witnessed at this office.

BonitasNotary Svs

I love the doctors.. especially Ms Jennifer.. however, getting your scripts sent in when they should be is very difficult. Every month I have to call over and over for my pain medication.. they say allow up to 72 hrs but even when you call 4 or 5 days in advance to when it's due it isn't sent in. I've expressed this to Ms Jennifer many times and she has advised me to ask for her but the people at the front desk won't put me through when I do. It's utterly ridiculous.

Vanessa Roman

Very disappointed, I do not recommend!! Last minute updates and missing procedures the day of my appointment. Less than 24 hrs of notice. Very unprofessinal and disorganized staff on providing information. When they had an entire month worth of time to acknowledge that information. Staff has very poor communication.

Chris Sowders

It's a high volume office, but if you're respectful to the staff then you'll receive world class treatment. Dr. Torres and Brittany waste no time in diagnosing and treating severe cases. I'm so thankful to have found this practice. ?

Eve Alaxanian

Been going here for over 2 years ,couldn't ask for a better Dr. Dr. Torres is amazing all his staff are professional in every aspect of what they do .

John Cooke

15 years of pain and finally getting relief. The entire staff has been absolutely amazing. Don't waste your time with anyone else. Thank you all.

Teresa Meredith

Made me hopeful on my first visit. Like everything medical, it is a process. Knowledgeable doctor!