Toyota of Anaheim Service Center - Anaheim, California

Le Toyota of Anaheim Service Center, situé à Adresse: 1331 N Euclid St, Anaheim, CA 92801, est un centre de service automobile spécialisé dans les véhicules Toyota. Vous pouvez les contacter par téléphone au Téléphone: 147829595. Leur site web, Site web: toyotaofanaheim.com, offre des informations détaillées sur leurs services.

Ce centre de service dispose d'une entrée accessible en fauteuil roulant et d'un parking accessible en fauteuil roulant, ce qui le rend très accueillant pour tous les clients. Ils offrent un large éventail de services, y compris la vidange. Malheureusement, nous ne disposons pas d'informations spécifiques sur les autres spécialités de ce centre de service.

Selon les avis laissés sur Google My Business, cette entreprise a une moyenne de 3.9/5 après avoir reçu 242 avis. Cela indique un niveau de satisfaction généralement positif de la part de leurs clients.

Avis de Toyota of Anaheim Service Center

F Galdamez

1/5

Oil Change. Scheduled at 7am when they open to be one of the first ones. Took 3.5 hours. It makes me wonder why I'm spending three hours of my life in this dealer if I can go to an Express Oil place and get it done in 10 min without even getting off my car.

Joy Litaba

2/5

Not a friendly advisor - Darrell. I worked the night before I took my car in for service, so I shuttled back home to rest while my car was being worked on. Thankfully I did because it took 5 hrs to complete my service. Darrell texted me when my service was complete, but I was resting and he didn't think to call me until after the shuttle service was closed. I had to rush and take a 1 mile $12 Uber, not including tip, back to the shop before they closed the service department for the night.

Lidia Lee

1/5

Poor Customer Service!
Had a very poor experience with the first oil change, and with Financial person when asking questions about what the warranty covers.

Zia Zii

1/5

I made the appointment 1 week in advance at 2 pm for an oil change and two hours passed service was done and I told them to bring my car back because I didn’t want to waste more time at this stupid service place .
Their employees need to learn some customer service and some manners.
Don’t make appointments if you can’t do it you clowns

Charles C.

1/5

Broken promises and dishonesty to customers!! Crom Reed, the assistant service mgr, promised my car to be ready by 12pm, 8/26/20. I had some place to be and it was 95 degress F outside. At 12:05pm, I noticed my truck still parked outside in the same parking space. So, I asked Crom about the status of my truck and he answered the mechanic is working on my truck at the moment. Even though I could clearly see my truck outside and nobody was working on my truck, Crom lied to my face! I understand if things get delayed, but I don't appreciate being lied to about it. I deserve the respect of being told the truth when I am a customer paying for a service. All of this drama... for a simple oil change!

Douglas Miller

1/5

It's a week and a half since I did my review on my four hour front end alignment. After I received the public message from the general manager stating an apology for what happened, no attempt to contact me, other than the posted message, was made. I expected more than a hollow offer to make things right. But I now think this is a standard reply to appear concerned about the customer.
Appointments are meaningless. Don't fall for the bait of a fast oil change or coupon offers. You will pay for it with your own time. Beware.

Jazz

5/5

First time in today and everyone was super friendly and helpful. They did a great job communicating with me throughout the whole service and helped me stay within my budget. I chose to wait there while my car was being serviced, it was no problem since they have a very comfortable lounge with drinks ect.. . Will be back again!

Phil Wright

1/5

Another horrible experience at this dealership. I spent $90,000 on two brand new RAV4 vehicles. This is a return for a free oil change based on the horrible service we had last time where it took all day with no communication to get my sons vehicle back to him. Once again, they’ve managed to operate at the same standard with my son, dropping off his car for a 9 AM appointment And the dealership not returning it until 5:30 PM. My son left his phone number with the dealership service representative but instead they turned around and called my work number Why I don’t know because we didn’t leave that number with them. My son even called back and left messages and called for the service rep and cannot get accurate information as to when the vehicle would be done.. finally, my wife is taking my son to pick up his vehicle at 5:30 PM, a nine hour day to get in oil change done with no communication once again. The service representative, blamed it on our phone numbers as the problem, my son told him I gave you my phone number in the morning. Why would you call my father’s work phone number instead ? even when my son called in the middle of the day. And left a new message. It was with his phone number again the same one that he gave in the morning.? There’s such a high level of incompetence here I’ve never had three negative experiences in a row to get a simple oil change done. My salesman was awesome when we bought the vehicles but it’s obvious to me their service center really has no idea on how to conduct business keeping the customers time in mind with proper communication.